Missoula County acknowledges and respects those whose identities may not align with the labels “male” or “female,” which is why traditional “women’s” apparel is labeled as “fitted,” and traditional “men’s” apparel is now labeled as “loose-fitting.” Please contact the communications team with any questions.
Turnaround Times
All items are created custom when they are ordered. You should receive your items within approximately 2-3 weeks. Due to shipping and inventory issues, we can’t guarantee an exact turnaround but will do our very best to stick to that 2-3 week timeline.
Returns and Exchanges
Since we create each piece of apparel just for you, we’re unable to accept returns or exchanges. To ensure a perfect fit, we recommend checking out our detailed sizing charts. And if you have any questions or need a hand choosing the right size, please don’t hesitate to reach out to our friendly team!
We guarantee the quality of our embroidery and apparel services. If an item gets shipped out that has a quality issue (holes, stains, etc.), we are happy to replace that at no cost to the customer once the damaged item has been returned. We must be contacted within 7 days of order delivery for any damaged or defective items. Please follow this link to contact us regarding damaged items.
CONTACT US:
For any questions, please fill out the contact form here and we will get back to you as quickly as we can!